Got this error on LG K10 2017 with Android 8 update (Android 7 didn't suffer that error). Yet on the dashboard the device looks like is enrolled correctly.
Comment actions
Error: "Operation not supported on API level 22: Support for SAFE API ver. 4"
Follow
Configuration profiles which are marked as "(Samsung)" e.g Mail for Exchange (Samsung) are compatible only with Samsung Android devices which have SAFE/KNOX enabled. As we state in the Miradore Online's UI:
Requirements:
|
If that kind of Configuration profile is deployed to any other non-Samsung device, the deployment will show as Failed with the error description ""Operation not supported on API level 22: Support for SAFE API ver. 4".
Also if the Samsung device does not support SAFE/KNOX or the SAFE is not enabled during the enrollment process, will lead to the same error.
Please sign in to leave a comment.
4 comments
LG does not support Samsung for Enterprise
Comment actions
Untill software version with Android 7 it did worked without errors.
Comment actions
Please send us a support ticket so we can investigate this case more closely. You can create the support ticket from your Miradore Online site's "Contact us" -form.
Thank you.
- Jarkko / Miradore Online Support
Comment actions