Miradore's Android device management capabilities utilize Android Enterprise, which is Google's modern framework for managing Android 5.0 and newer devices. Miradore is an official Google partner for Enterprise Mobility Management.
Android management methods
Miradore supports two modes for controlling Android devices through Android Enterprise. You can choose either one of the device management modes when you enroll device(s) in Miradore. Here are a few considerations to help you choose the best mode for your needs.
Work profile (a.k.a. Profile owner) mode enables you to secure company data on a personal (employee-owned) device without risking the user's privacy. The work profile is a container, which isolates work data and apps from personal use on an Android device.
This management method is the best choice for Bring-Your-Own-Device (BYOD) scenarios where employees or contractors are allowed to use their personal devices for working and accessing your organization's resources. This management method does not require you to factory reset devices.
If users want to avoid work interruptions during weekends or vacations, they can temporarily disable the work profile through device settings.
Learn to manage device using the work profile:
How to enable a work profile on an Android device
Fully managed device (a.k.a. Device owner) mode is intended for managing devices owned by your company/organization. This management method gives IT administrators control over extended device settings and additional controls that are not available when controlling devices using the Work profile.
Device users cannot remove the management from fully managed devices directly, but the users can perform a factory reset, which removes the management. In order to prevent this scenario, you can deploy a configuration profile from Miradore which denies the factory reset from the device users.
Notice that this management method requires you to factory reset the devices during the enrollment.
Learn to manage individual devices using the Fully managed device mode:
Enroll an Android device in fully managed device mode using NFC
Enroll an Android device in fully managed device mode using QR code
Enroll an Android device in fully managed device mode using a token
Supported features by management method
|Feature / Management method||Work profile||Fully managed device|
|Block users' access to consumer Play Store||Yes||Yes|
|Control which apps are available to users in managed Google Play store||Yes||Yes|
|Configure managed applications remotely||Yes||Yes|
|Configure always on VPN remotely||Yes||Yes|
|Configure device encryption remotely||Yes||Yes|
|Configure passcode requirements||Yes||Yes|
|Deny screen captures||Yes||Yes|
|Deny the use of camera||Yes||Yes|
|Deploy apps silently||Yes||Yes|
|Deploy contact information||Yes||Yes|
|Deploy files to the devices||Yes||Yes|
|Perform remote wipe for the profile/entire device||Yes||Yes|
|Prevent data roaming||-||Yes|
|Prevent file transfer over USB||-||Yes|
|Prevent the use of text messaging (SMS)||-||Yes|
|Prevent users from performing a factory reset||-||Yes|
|Prevent users from mounting external media to the device||-||Yes|
|Prevent Wi-Fi, Bluetooth or tethering configuration||-||Yes|
|Set up devices automatically using Android Zero-touch||-||Yes|
|Supports Samsung Knox Mobile Enrollment||-||Yes|
Good to know
Work profile and many advanced management features of Fully managed device mode require Enterprise subscription of Miradore.
Some management features can be enabled by configuring a free managed Google Play Enterprise account for your organization.
There can be variance between device manufacturers and Android versions in what management features are supported for managing an Android device. The rule of thumb is that the latest Android versions support the widest possibilities for remote device management. If you haven't yet purchased devices or if you are not sure whether your devices support Android Enterprise, you can check the list of Android Enterprise Recommended devices validated by Google. If you cannot find your device from the list, we have also create a guide that helps you test whether your devices support the enterprise management features.
Miradore also supports the management of legacy devices (pre-Android 5.0) through Google's Device Administrator API. This management method is not recommended for post-Android 5.0 devices because Google has deprecated the Device Administrator API in newer Android versions.
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